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- Flexible on site response times
Choose an onsite response time that best meets your business requirements and budget.
- Experienced certified field service engineer
The factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service the products, as well as on safety practices and electrical codes, offering the customers the highest level of service available in the industry today.
- Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
- Parts included or available at a discount
Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.
- Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, APC will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
- Service summary report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance.
- Technical support
The experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.