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- Includes labor, travel and parts
Fixed cost - provides service budgeting stability.
- Technical support
Provides escalation support to address system issues in a timely and efficient manner.
- Inspection visit
Inspection visit assures system will perform to manufacturer's specifications.
- On-site remedial repair
Assures the system will be diagnosed quickly and repaired to the manufacturer's specifications by highly trained personnel.
The On-Site Warranty Extension extends the standard factory warranty coverage of the UPS and / or PDU. In addition to on-site remedial repairs covered during the factory warranty period, the On-Site Warranty Extension includes one inspection visit during the agreement year. This service provides a seamless extension of the factory warranty depending on the customer's preference and geographic availability.