- Optimal user experience
Improved instant messaging and presence enterprise groups allow for more automation and a better user experience. - Deliver better security
Advanced encryption includes ECDSA-based cipher support for Session Initiation Protocol (SIP) and Sequenced Routing Update Protocol (SRTP) interfaces. - Support for emergency calling
Support emergency calling by allowing administrators to define emergency response (ELIN) groups. The endpoints can be associated based on the device pool administrators are in, and receive appropriate emergency call treatment. Customers gain more value and reduce cost of ownership. - Promote better user experiences
Version 11's conference bridging utilizes an interactive voice response (IVR) directory number to help enable both internal and external callers to join a conference. The call can be established using a meeting number, which is the same as the user's self-service user ID.
Cisco Unified Communications Manager is the major call control application, which provides reliability, security, scalability, efficiency, and enterprise call and session management. Unified Communications Manager Version 11 delivers enhanced user experiences and extended collaboration beyond the firewall.