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Cisco Unified Contact Center Express ENHANCED - (v. 12.5) - License - 25 Additional Seats - Promo - CCX-125-25E-ADD

Calculated at Checkout
$29,522.09 $18,647.75
(You save $10,874.34 )

Image may not exactly match the product.


$29,522.09 $18,647.75
(You save $10,874.34 )
In Stock. Ships/Emailed Within 1-2 Business Days

Warranty Information
Term Stated

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  • Agent and supervisor experience
    This intuitive contact center agent and supervisor desktop supports API for customization and centralization of daily tools and applications for a single workspace application.
  • Get insight on customer experience
    Gather feedback from customers with post-call IVR, email, and web intercept surveys. Provides actionable insights for supervisors on agent performance and areas in need of improvement.
  • Seamless omnichannel interactions
    Engage with customers on a variety of channels from a single intuitive contact center agent desktop that includes inbound voice, outbound voice, outbound IVR, and digital channels.
  • Simplified licensing
    Provides a flexible and agile approach that streamlines the management of the customer's software licenses across the enterprise with a complete, and easy-to-use portal.

Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers.

Specs Overview

Detailed Specs