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- Desktop voice message access using Cisco Unified Personal Communicator
- Mobile voice messages access across a variety of handsets and operating systems using Cisco Unified Mobile Communicator
- Alternative Device Recognition
- Secure Messaging
- Message Monitor
- Interrupted Session Recovery
- Cisco Unity Phone View
- Speech Access
Cisco Unity Connection provides integrated messaging to help them handle messages with voice commands and stay abreast of all communications using their phone, their PC, or both.