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- Desktop voice message access using Cisco Unified Personal Communicator
- Mobile voice messages access across a variety of handsets and operating systems using Cisco Unified Mobile Communicator
- Alternative Device Recognition
- Secure Messaging
- Message Monitor
- Interrupted Session Recovery
- Cisco Unity Phone View
- Speech Access
At its core, Cisco Unity Connection is a powerful voice-messaging system with many advanced capabilities that can be customized to maximize individual and team productivity. Employees can personalize communications options and interact with the system to manage calls and messages in the way that is most comfortable and convenient for them. The flexible user interface makes messaging more efficient for "power users" and occasional voicemail users alike. For example, the telephone user interface and touchtone mappings for each user can even be customized to make migration from traditional voicemail systems much easier.