CyberPower Service & Support


CyberPower designs and manufactures a high-quality line of award-winning products, including uninterruptible power supply (UPS) systems, power distribution units (PDUs), surge protectors, mobile charging devices, connectivity devices and Fiber-to-the-Premise (FTTx) backup power solutions.

CyberPower manufactures professional-grade power protection equipment. These proven, trusted power management solutions meet the most critical requirements of home offices, small-to-medium businesses, corporate offices, healthcare, government, and education facilities. From home offices to large enterprises, trust CyberPower for reliable power protection and management. CyberPower’s surge protectors and UPS Systems guard home office equipment and entertainment systems against damage and downtime.

CyberPower warrants to you, the original purchaser, that your CyberPower product will be free from defects in design, assembly, materials, and workmanship under proper use during the warranty period. The warranty period for your product starts on the original date of purchase as shown on your sales receipt or invoice or as may be otherwise specified by CyberPower. They are committed to delivering fast problem resolution and personalized support to get your devices back on the job as quickly as possible. They offer a variety of customizable service plans to help meet your business's unique needs.

From basic service coverage to comprehensive support, CyberPower offers a range of plans to meet the specific demands of your output environment and reduce costly printer downtime. The Extended Warranty from CyberPower extends the terms of the standard three-year warranty to five years on select UPS models. Coverage for qualifying products can be updated during the standard warranty period, and proof of purchase is required. Repair services and replacement of products, parts, or batteries during the warranty period will be covered at no charge, subject to the discretion of CyberPower.

CyberPower PowerPanel Cloud is a cloud-based system that adopts the client-server architecture, allowing users to remotely access the system through a secure web portal or mobile app. By creating a CyberPower account via PowerPanel Cloud web portal or mobile app directly, users can add the UPS to the cloud system and enjoy a free trial, using PowerPanel Personal or PowerPanel Business Local software.

With the right power protection, you’re covered. Your attention can be focused on running your business, not dealing with lost data, spoiled productivity, and damaged equipment. Shop all CyberPower Series and support options.