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- Get back to work quickly
4-Hour Hardware Support provides remote assistance and 4-hour onsite response for your covered hardware, helping you to improve product uptime. - Troubleshoot remotely
HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.
When you operate around the clock, 7 days a week, you can't wait for your device to be repaired next week - or even the next day. You need quick access to remote technical assistance - and if required, 4-hour service.