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When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Defective Media Retention and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it - so you can get back to work. Maintenance Kit Replacement service and Predictive Press Care are included in defined times.