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Electronic HP Care Pack Next Business Day Hardware Support With Defective Media Retention - Extended Service Agreement - 5 Years - On-site - U02C0E

SKU:
U02C0E
Shipping:
Calculated at Checkout
$447.00 $422.49
(You save $24.51 )

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In-Stock

$447.00 $422.49
(You save $24.51 )
Availability:
In Stock. Ships/Emailed Within 1-2 Business Days

Condition:
New
Warranty Information
Term Stated
Product Line:
Electronic HP Care Pack
Warranty:
Extended service agreement
Term Of Contract:
5 years
Model:
Next Business Day Hardware Support with Defective Media Retention
Service Location:
On-site
Class of Equipment:
Notebooks

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  • Remote problem diagnosis and support
    HP Services uses electronic remote support tools to isolate your problem and facilitate resolution.
  • Next business day onsite response
    For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site the next day after your call has been logged and for which you have a contracted service window. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials.
  • Escalation management
    Established escalation procedures enlist specialized expertise from HP and selected third-parties.
  • Defective Media Retention Service
    A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.

Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing.

Specs Overview

Detailed Specs