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HP Enterprise Pointnext Tech Care Essential Service - Extended Service Agreement - 3 Years - On-site - H24M4E

SKU:
H24M4E
Shipping:
Calculated at Checkout
$11,731.00 $9,266.95
(You save $2,464.05 )

Image may not exactly match the product.

$11,731.00 $9,266.95
(You save $2,464.05 )
Availability:
In Stock. Ships Same Day If Ordered Before 3pm PT

Condition:
New
Product Line:
HPE Pointnext Tech Care
Warranty:
Extended service agreement
Term Of Contract:
3 years
Model:
Essential Service
Service Location:
On-site

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  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance

HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility. The service provides access to expert technical resources with specialized knowledge in the hardware and or software within the context of the specific workload.

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