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This premium support service allows you to submit questions and issues privately to Intel expert engineering support staff. You can download software updates, find solutions to known problems, or review the status of previously submitted issues. This service is available only to registered customers during the active time for the support services (including customers using evaluation copies). Evaluation customers will receive complete access to all support services. When your 1-year support service expires, you will need to renew that support at a discounted price to continue receiving those services.