Microsoft Dynamics 365 Professional Direct Support - Technical Support - For Dynamics 365 Plans - 1 User - GOV - Open Value Subscription - Level D - Additional Product, Open - Consulting - 24x7 - Response Time: 1 H - All Languages - GLX-00008
- SKU:
- GLX-00008
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- Initial response time of less than two hours for your most critical issues
- Eliminate on-hold time with priority routing
- Maximize uptime with unlimited break/fix support
- Find help quickly from an online community of experts and peers
- Self-learning resources available 24 hours and unlimited access to the e-learning catalog
- Access self-directed support on the customer portals
In business and in life, time is your most valuable asset. Want a higher return on your time investment? Enhanced Support for Microsoft Dynamics 365 support gives you fast answers that help get you back to work quickly! Enhanced Support keeps your business running smoothly, with quick responses to technical support requests, professional training and development materials, and access to expert engineers to help address technical issues.
With Enhanced Support you can submit support requests both online and by phone, plus a two-hour response time for incident submissions for your most critical issues. Priority routing eliminates your on-hold time when calling for support - stay focused on the job, and we'll call you back to address your issue!
You'll also have unprecedented access to resources - such as a Getting Started catalog, available on Customer Center - 24 hours a day, allowing you to learn at your own pace, reduce the number of support issues, and increase your personal productivity. You have unlimited access to the Microsoft Dynamics online e-learning courseware and training materials.