Consider just for a moment what is driving your decision for a new phone system for your small business by first accessing your current system. You must ask yourself if you have outgrown your current phone system, or if there are features that your current system lacks that could be a benefit for your company. You need to also look into the drawbacks or problems you are suffering with your current phone system. For example, you might experience dropped calls or difficulty reaching the correct employee. Knowing exactly what you are looking for will help narrow your search.

Now, you want to ask yourself what you want your new phone system to do. Let’s not make this about the latest trends either, leave the shiny new apps to others. Go back to the basics and understand how your calls are handled. Establish your basic needs, then decide what features will make your company more effective. Decide, for example, if it would be beneficial if clients could reach your employees’ cell phones by a direct route or if an automated attendant can be used to route calls to various departments.

You need to be aware at some level of the potential to grow. Plan for your new phone system to be in operation a minimum of seven years, and any growth you believe your company will see during that time period, double that figure for good measure. This way, if you do experience growth well beyond your prediction, your phone system is able to handle it.

For your small business IT solutions and phone systems, count on Hummingbird Networks.