Image may not exactly match the product.
Cisco Unified Contact Center Enterprise and Hosted - (v. 12.5) - Media - CCEH-MEDIA125-K9
- SKU:
- CCEH-MEDIA125-K9
- Shipping:
- Calculated at Checkout
$117.70
$74.35
(You save
$43.35
)
Image may not exactly match the product.
SPECIAL ORDER ONLY - THIS ITEM IS CURRENTLY AVAILABLE FOR PURCHASE, THOUGH THE ETA DEPENDS ON CISCO'S AVAILABILITY THROUGH DISTRIBUTION CHANNELS. FEEL FREE TO CONTACT US VIA PHONE, CHAT, OR SELECT "REQUEST A QUOTE" TO INQUIRE ABOUT AVAILABILITY.
Currently available for Pre-Order only
Check details for availability or request a quote
Done shopping? You can create a PDF of your cart for later or for your purchasing dept! Details at checkout.
Share:
- Intuitive self-service experience
Improve your customers' self-service experience by offering conversational interactive voice response (IVR) with natural language processing to capture intent and handle customer requests accurately. - Get insight on customer experience
Gather feedback from customers with post-call IVR, email, and web intercept surveys. Provide actionable insights to supervisors on agent performance and areas in need of improvement. - Seamless omnichannel interactions
Engage with customers on a variety of channels from a single intuitive contact center agent desktop that includes inbound voice, outbound voice, outbound IVR, and digital channels. - Simplified licensing
Provides a flexible and agile approach that streamlines the management of the customer's software licenses across the enterprise with a complete and easy-to-use portal.
Unified Contact Center Enterprise helps you deliver proactive and personalized customer experiences for contact centers. Fault tolerance helps ensure uninterrupted operation. Comprehensive reporting gives you the business intelligence needed to optimize your contact center's performance.
Specs Overview
Detailed Specs
Related Products