VRNT-SAAL-HC-ADD

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Cisco

Verint Speech Analytics HC - Term License - 1 Additional Language - Hosted - SolutionPlus - VRNT-SAAL-HC-ADD

SKU:
VRNT-SAAL-HC-ADD
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Calculated at Checkout
$1,500.00 $1,300.05
(You save $199.95 )
Financing Available: Learn More!
VRNT-SAAL-HC-ADD

Image may not exactly match the product.

$1,500.00 $1,300.05
(You save $199.95 )
Financing Available: Learn More
In Stock
In-Stock
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Availability:
In Stock. Ships/Emailed Within 1-2 Business Days

Condition:
New
Warranty Information
Warranty and Terms provided exclusively by the manufacturer.
Installation Type:
Software as a Service (SaaS)
License Quantity:
1 Additional Language
License Type:
Term License
Product Type:
Software Licensing
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  • Improved call center performance
  • Better customer experiences
  • Reduced costs
  • Reduced customer churn
  • Identifying business process optimizations
  • Better compliance outcomes

Speech analytics is a kind of software that is built to transcribe and analyze phone call audio. The true purpose of this technology is to screen a large pool of call audio to extract insights around customer satisfaction and behavior, and to glean other insights to improve call efficacy.
Traditionally, call centers could only screen and process less than 10% of their total calls, allowing many of them to slip through. It is through artificial intelligence (AI) and natural language processing technology that powers speech analytics software to transcribe and analyze a much larger volume of call audio than what was previously possible through manual efforts.
  • Availability: In Stock. Ships/Emailed Within 1-2 Business Days
  • Condition: New
  • Warranty Information Warranty and Terms provided exclusively by the manufacturer.
  • Installation Type: Software as a Service (SaaS)
  • License Quantity: 1 Additional Language
  • License Type: Term License
  • Product Type: Software Licensing

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