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- Efficient processing of customer requests
Reduces handle time, speeds issue resolution and enables more efficient processing of customer requests by providing agents with a configurable cockpit within Cisco Finesse that displays the data and functions required, before the customer interaction begins. - Templated solution
The templated solution provides rapid, reliable deployment and lowers implementation costs while offering flexibility for customization. - Streamlines agent workflow
Seamless integration between Cisco Contact Center and a variety of financial service applications and data sources streamlines agent workflow and reduces training requirements by allowing agents to handle customer interactions without having to switch between apps. - Integration possibilities
Integration possibilities for any data source with open APIs.
Bucher + Suter's TAO Finance is an out-of-the-box, quickly deployed solution dedicated to the needs of financial companies. b+s TAO Finance offers solutions that cater to all company sizes, from small- and medium-sized, regional Credit Unions to multi-national, multi-contact center Banking Institutions.