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NETGEAR ProSupport OnCall 24x7 - Technical Support - Phone Consulting - 3 Years - 24x7 - For P/N: GS324-200JPS - PMB0S32-10000S
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- PMB0S32-10000S
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- 24x7 technical support, allowing you access to NETGEAR Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year
- 24x7 remote diagnostics performed by technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues
- Escalation management with Plan of Action (POA)
- Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases
NETGEAR Business extends the initial 90-day technical support with the ProSUPPORT for Business OnCall 24x7 Tech Support package for your medium and small organization. Get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. From configuration and troubleshooting to simply upgrading your firmware, NETGEAR support team is focused on helping you unlock your business network device's potential - so you can be more productive and grow your business.
OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR proactively sends you alerts about any newly released firmware updates to make sure that you are able to plan in advance. Connect with the people that have built your products and build the relationship that will contribute to your business success.
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