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- Call control
Answer, transfer, park, hold, place calls, and more directly from the Cisco Unified Attendant Console, which controls a Cisco Unified IP Phone. - Directory sync
The built-in corporate directory synchronizes with Cisco Unified Communications Manager's end-user directory, or with Active Directory in the Cisco UAC Advanced version. - Contact management
Speed dials create frequently dialed contacts that may or may not already be in the corporate directory. With a busy lamp field and presence, users can easily see a contact's availability.
Give operators and receptionists superior call=routing and distribution tools. Cisco Unified Attendant Consoles (UACs) can help you ensure that your teams handle all calls efficiently and professionally. Cisco UACs pair with Cisco Unified IP Phones and are supported on Cisco Unified Communications Manager and Cisco Business Edition platforms.