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StruxureWare Data Center Expert Periodic Maintenance - Technical Support - For StruxureWare Data Center Operation - 1 Year - 4 Incident - WNSWADCO4V1Y
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The StruxureWare Data Center Expert Periodic Preventative Maintenance service is based on an on-site visit performed by Software Service Experts, dedicated to review, analyze, detect and prevent system failures and optimize the usage of the DCIM tool. To start the service delivery, a Schneider Electric Certified Field Service Engineer will collect data center information using a detailed form and arrange a telephone meeting with a client designated point of contact. The purpose of the meeting is to review the service details, and ensure client readiness.
The service visit will be scheduled once Schneider Electric has confirmed the existence of the adequate maintenance and software entitlements. Once scheduled the certified Field Service Engineer will come to the client facility and meet with the client team to understand the data center(s) in question, and perform the preventive maintenance activities utilizing industry best practices. Service will be considered complete when the report of the preventive maintenance service is delivered.
The service visit will be scheduled once Schneider Electric has confirmed the existence of the adequate maintenance and software entitlements. Once scheduled the certified Field Service Engineer will come to the client facility and meet with the client team to understand the data center(s) in question, and perform the preventive maintenance activities utilizing industry best practices. Service will be considered complete when the report of the preventive maintenance service is delivered.
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