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- Three-year total protection upgrade including accidental damage protection
Accidents are a part of life - but when they occur, knowing how to manage them effectively is what really matters. Acer can have you well prepared with an effective solution with the Accidental Damage Protection offering. Acer Accidental Damage Protection safeguards you against accidental damage, such as unintentional liquid spills, drops, falls and/or other collisions, which is particularly critical for mobile products being used by students. You will have peace of mind knowing that Acer will have your equipment back to operating condition during these unfortunate events with a few simple steps. A simple process - As you are dealing directly with the manufacturer, there is a central point of contact for both warranty and damage protection enquires. Acer makes the claim process very convenient. After speaking with the friendly technical support staff, Acer will take the appropriate steps to help ensure that your product is back in working order as quickly as possible.
- Premium battery support
The standard battery warranty only covers manufacturing faults. However, even during normal usage and charge cycles of the battery, its capacity will reduce over the time. Acer understands your need for a long lasting battery life especially in learning environments, and that's why Acer have introduced the Premium Battery Support.
Educare is Acer's comprehensive service portfolio that is specifically designed to meet the needs of the education market. It is a unique set of service offerings that extends the life of technology in the classroom and maximizes schools' return on their IT investments. Designed exclusively for education customers, Acer Educare targets the specific needs of resource-constrained schools, delivering value-added services like battery replacements for heavily used notebooks and tablets, extended warranty and accidental damage coverage, and two-way freight for depot repairs.