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- Experienced certified field service engineer
The factory trained field service engineers are rigorously trained and tested on how to efficiently service the products, as well as on safety practices and electrical codes, offering customers high level of service available in the industry.
- System cleaning
Cleaning your system of dust and grime accumulated during normal operation will extend the life of the hardware.
- Environmental inspection
In order to ensure that your system is installed in a suitable environment for optimal functionality, the site will be inspected for conditions that might damage your system, such as excessive heat or humidity.
- Functional verification
During each Preventive Maintenance visit, the certified field service engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
- Free firmware upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge.
- 7 x 24 upgrade option
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours.
- Service summary report
It provides a detailed report of work performed including recommendations for service to ensure optimal performance.
In order to keep your APC systems running at maximum efficiency, it is imperative that Preventive Maintenance be performed on a regular basis. APC service policy is to prevent problems before they occur. Advance power and air systems contain components and parts that will wear out over time. Proper care and regular maintenance will help you avoid unnecessary downtime, saving you time and money. To be sure your system is receiving the care it needs, you need specially trained staff, who are familiar with the inner workings of the APC products. APC Preventive Maintenance services give your system the level of service it needs and you the peace of mind you deserve.
This support covers NetworkAIR FM A/W/G/PC >35 kW with OHE.