HP Enterprise Intelligent Management Center Service Health Manager - License - Electronic - Win - JG398AAE

• Predefined KPIs and custom KPIs
  Comprehensive KPI collecting: SHM can predefine five KPIs (device monitoring, interface monitoring, NQA voice, NQA link, NTA traffic) by extracting the KPI indexes from all IMC modules (including platform traps, performance, NQA, NTA, etc. ) to realize metered definition of network performance.
• Predefine abundant KQIs
  Customers can predefine different KQIs including device status, interface performance, NQA voice and link quality, NTA host traffic, etc.
• Visual service modeling
  The SHM module provides visual SLA modeling tools. Customers can define the service relating resources, setup KQI/compound KQI then create evaluation policies to obtain a holistic view of the service.
• Complete network quality assurance (NQA) link monitoring
  Comprehensive service quality monitoring: Monitor delay, jitter, packet loss, throughput of different services including voice, video, network connectivity, VRF and so on. Multi-vendor device management. Supports NQA grouping based on service types.
• Real-time monitoring, audit and alarm of NQA instances
  Instant management is the core function of NQA. The test period, alarm mode, service level, service class and device parameter can be configured through instant management. The real-time audit function is used to solve problems when the configured instance cannot collect data normally. The threshold values for alarms.
• Comprehensive SHM reports
  Reports include daily, weekly, monthly and annual service health monitoring reports.

HPE Intelligent Management Center (IMC) is a modular, comprehensive resource management platform. With its extensive device support, IMC provides true end-to-end management for the entire network, and entire operation cycle. IMC Service Health Manager (SHM) is an IMC module which provides end-to-end service monitoring, service assurance through the visualization of infrastructure or network variance/factors that are in the path which provide the service. SHM leverages data derived from other IMC components to yield critical performance metrics. From this, SHM aggregates key performance indicators (KPIs) to generate metrics key quality indicators (KQIs). KQIs can be modeled to provide a visual representation of service level agreement (SLA) obligations. With SHM, administrators can visually ascertain level of quality for defined services and take a proactive measure to maintain SLAs.