Lenovo Premier Support - Extended Service Agreement - Parts and Labor - 21 Months - On-site - Response Time: NBD - APOS - For ThinkPad X1 Carbon Gen 8; X1 Extreme Gen 3; X1 Nano Gen 1; X1 Yoga Gen 6; X13 Yoga Gen 1 - 5WS0V09894
- SKU:
- 5WS0V09894
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- Onshore technical call center support from Sydney, NSW
- Weekday 7am - 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.