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- Engage customers
Build personalized experiences across all customer touchpoints - from consideration to purchase.
- Empower employees
Give your employees familiar tools and actionable insights so they can do their best work.
- Optimize operations
Anticipate and manage business needs with more intelligent processes and predictive guidance.
- Transform products
Innovate business models, automate processes, and shift from being reactive to proactive.
Microsoft Dynamics 365 is the next generation of intelligent business applications in the cloud. Dynamics 365 unifies CRM and ERP capabilities by delivering purpose-built applications to help manage specific business functions. Designed to be personalized, enable greater productivity, deliver deeper insights and adapt to business needs, Dynamics 365 applications help businesses accelerate digital transformation to meet the changing needs of customers and capture the business opportunities of tomorrow.