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- Create consistency and loyalty
Provide the seamless service your customers expect by meeting them where they are with the information they need, every time.
- Make your agents' jobs easier
Give your agents complete information - in a single customer service software app - to make smart decisions and provide great service.
- Get an adaptive engine
Respond quickly to customer and market changes within an agile, cloud-based environment that has digital intelligence built in.
Dynamics 365 for Customer Service unifies the way people experience your business - across self-service, peer-to-peer service, and assisted service.