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- Dashboard with executive summary of network health lets you proactively detect network issues
- Remote diagnostic tests reduce onsite visits
- Fully integrated - no need for additional equipment
- Inject real, application-level traffic into the live network without disrupting service
- Identify root causes with automatic analysis of connection failure stage
Meru Networks Service Assurance Manager is the industry's only predictive diagnostic software for remotely diagnosing the health of wireless networks without requiring overlay sensors. With Service Assurance Manager, the network automatically performs predictive health checks and reports any issues before end users are impacted. Service Assurance Manager creates network baselines and runs application-level tests continuously or on demand. It provides you with an executive summary of network operations through a simple dashboard.
Unlike conventional wireless technology, Meru's single-channel architecture enables wireless access points within the network to communicate with each other. This allows a Virtual Client to temporarily be placed on the access point, emulating a client station for the duration of Service Assurance Manager's diagnostic tests. Virtual Clients test for application performance from the client to the application server, without impacting users on the network. This approach enables Service Assurance Manager to proactively detect service failures that ordinary management software cannot - for example, if an antenna has fallen of an access point.
Many network issues require more detailed visibility. That used to require setting up an onsite test network, running diagnostic and performance tests, and analyzing results on a variety of wireless security profiles. Service Assurance Manager uses the Virtual Client to automate these tasks remotely, providing visibility into network operations without the need to send IT staff and equipment onsite. Service Assurance Manager can be deployed on a Meru Services Appliance or on a VMware-based virtual appliance.