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Sophos SG Premium Support - Extended Service Agreement (renewal) - Replacement - 1 Year - Carry-in - Response Time: 24 H - For SG 125 - PR1C1CFAA
- SKU:
- PR1C1CFAA
- Shipping:
- Calculated at Checkout
$223.00
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- 24/7/365 support
- Unlimited support cases and authorized contacts
- Software downloads, updates and maintenance
- Phone, email and web-based support channels
- Access to support knowledgebase
- Basic incident handling
- Access to support forums
- Access to news subscriptions
- Defined service level agreements with support credits
- Remote technical consulting/training
- Priority incident and malware sample handling
- VIP access to dedicated senior technical resource team
- Online support case management and reporting portal
- Remote assistance support
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