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VMware Mission Critical Support - Technical Support - For VMware Workspace ONE - 1 Geography / Business Unit - Can Be Purchased By MCS, For WS1 Customers Only - Emergency Phone Consulting - 1 Year - 24x7 - Response Time: 30 Min - MCS-WS-SUPAGEO

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In Stock. Ships/Emailed Within 1-2 Business Days

Product Line:
Term Of Contract:
1 year
Software Title:
VMware Workspace ONE
Mission Critical Support

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  • Priority Access to senior-level technical support engineers provides expert assistance and speeds issue resolution
  • Aggressive target response times help minimize downtime
  • Additional business-hours weekend coverage is available for Severity 2 issues
  • Proactive and reactive remote / onsite support services options included

VMware Mission Critical Support is offered as a supplement to the VMware Production Support and Subscription Service. This service is designed for customers who need access to senior-level, proactive support staff to keep their virtual infrastructures up and running 24x7. You will receive a designated account manager, familiar with your team and environment, who will work with you, up to the equivalent of one service day per week.

Specs Overview

Detailed Specs