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- Resolving wireless-user connectivity problems
- Escalating issues per defined support workflows
- Single point of contact for wireless needs
- Supports multiple locations across the enterprise
ProCare Help Desk is a manufacturer-provided help desk service. Reliable, always on wireless connectivity is critical to your business. The wireless experience your company provides affects not only the employees' day to day business effectiveness, but also impacts your guest users and their perception of your company. Ensuring consistent, excellent wireless experiences for all your users is simple and affordable with ProCare Help Desk.