HP Care Pack Next Business Day Hardware Support With Defective Media Retention - Extended Service Agreement - Parts and Labor - 5 Years - On-site - 9x5 - Response Time: NBD - UB2H1C

• Security and control
  Your data will never leave your control, greatly reducing the risk that it will ever be compromised.
• Compliance
  Defective media retention will allow you to meet the requirements of current data privacy regulations.
• Risk mitigation
  Proper control and disposition of sensitive data can mitigate the risk of expensive regulatory or civil liability.
• Convenience
  This service will simplify activities related to keeping your malfunctioning drive.
• Cost effective
  Get years of support for less than the average price of a new drive.

Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network and printing equipment.
Choose Next Business Day Hardware Support when you need to: extend your hardware warranty coverage for key systems and devices, obtain easy-to-buy, easy-to-use onsite services, improve hardware performance and uptime, increase the return on your HP and multivendor hardware investments, enjoy consistent service coverage across geographically dispersed sites.
Hardware Support with Defective Media Retention (DMR) for HP Business Desktops, Notebooks, Workstations, Industry Standard Servers (ISS), Business Critical Servers and StorageWorks products is a disk retention service that lets you keep malfunctioning drives after a service event without paying a penalty.
The HP Defective Media Retention option lets you keep, and control, your disk and your data. The process closely resembles what happens in a standard service call. If a disk is covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel (if needed) and provide a replacement disk.
HP Defective Media Retention is available as a component of hardware support in convenient HP Care Pack Services with a variety of response and coverage options. This makes it easy to select the right match for the requirements and realties of your business.
For your convenience, HP Defective Media Retention does not have to be purchased at the same time as the hardware. It can be configured as a service upgrade on top of an existing warranty or HP Care Pack service level. Existing warranty or HP Care Pack service coverage will be applied as a prepaid "credit" towards a new contract that has been configured to include the DMR option. DMR can also be purchased after a previous warranty or HP Care Pack service expires as part of a HW onsite support contract.