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Sophos SG Premium Support - Extended Service Agreement (extension) - Replacement - 1 Month - Carry-in - Response Time: 24 H - For SG 125 - PR1C0CFAA
- SKU:
- PR1C0CFAA
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- Calculated at Checkout
$20.00
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- 24/7/365 support
- Unlimited support cases and authorized contacts
- Software downloads, updates and maintenance
- Phone, email and web-based support channels
- Access to support knowledgebase
- Basic incident handling
- Access to support forums
- Access to news subscriptions
- Defined service level agreements with support credits
- Remote technical consulting/training
- Priority incident and malware sample handling
- VIP access to dedicated senior technical resource team
- Online support case management and reporting portal
- Remote assistance support
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