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Verint Speech Analytics - Add-on License - Hosted - VRNT-SA-HC-ADD
- SKU:
- VRNT-SA-HC-ADD
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$47.03
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- Enhance contact center performance
With insights to reduce agent handle time and repeat calls. - Discover customer insights
Discover customer insights into satisfaction, business issues, competitive intelligence, marketing campaigns. - Improve quality monitoring
Improve quality monitoring by reviewing large samples and specific call types.
Verint Speech Analytics can transcribe and analyze your recorded calls to help surface valuable intelligence. The solution can automatically discover and analyze words, phrases, categories and themes spoken during calls to reveal rising trends and areas of opportunity or concern.
