Electronic HP Care Pack 4-Hour 13x7 Solution Support Post Warranty - Extended Service Agreement - Parts and Labor (for 1 External Monitor Up To 22" and Up To 6 HP Peripheral Devices) - 1 Year - On-site - 13x7 - Response Time: 4 h - UC5T6PE

• Get back to work quickly
  Enjoy peace of mind knowing you have access to HP's knowledgeable expertise and efficient service and support for your complete POS solution (limited to base unit and up to 6 peripherals).
• Troubleshoot remotely
  HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.
• Get fast onsite service
  For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support on the POS solution hardware to return them to operating condition.

When operate on an extended schedule, 7 days a week, you can't wait for your Point-of-Sales solution to be repaired next week - or even the next day. You need quick access to remote technical assistance - and if required, 4-Hour Onsite Service. This service includes support coverage for up to 6 attached peripherals, and is available 13 hours per day during extended local business hours, 7 days a week, including HP holidays.