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Hear What Our Customers Are Saying
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20+ Years Experience Helping IT Heroes
Take advantage of 20+ years of expertise from a partner with available resources for large deployments, multi-site projects, and complex IT initiatives. We have the team to get the job done. -
Free Solution Design With White Glove Engineers
Solutions architects and project engineers will help you envision a successful outcome and give you personalized recommendations based on your unique needs. Free. Apply today. -
Configuration & Installation Services
Let us take care of configuring and installing your equipment so you can get back to business. Available nationwide. Apply today. -
Equipment Trade-In Program
Refreshing old hardware? Let us coordinate the recycling or destruction in an environmentally friendly and safe manner. As a bonus, working with us gives you access to specific trade-in discounts towards your network refresh. Apply today. -
Exclusive Incentives, Special Pricing, & Financing
After helping you build and validate your solution, we’ll include any applicable discounts, financing, and incentives applied to your project to guarantee you get the most value out of your IT investments through Hummingbird Networks. Apply today.
- Available 24 hours a day, 365 days a year
- Local language support within business hours
- Addresses all product-related issues encountered by Sophos customers during installation, configuration, administration and operation of any Sophos product
- All virus and spam updates as well as product maintenance updates and upgrades
- A single point of contact to submit problems, obtain technical information and request product advice
- Tracking of all incidents with priority awarded according to their assigned severity
- Submission of unlimited support incidents via telephone, web and email for all Sophos products
- Access to a comprehensive, searchable, web-based knowledgebase
- Support news including proactive product bulletins and general information on security threats and protection strategies
Sophos Standard Support ensures customers get the most out of their investment in Sophos and that they remain protected against increasingly complex and evolving threats. A global team of Sophos experts provide 24-hour help all year round with installing, configuring, upgrading and resolving any technical issues.